CHECKNCALL PRIVACY POLICY

Effective date: 13 September 2018

CheckNCall is firmly committed to the security and protection of personal information of our Users and their contacts. This Privacy Policy describes how CheckNCall will collect, use, share and process personal information. Capitalized terms not defined in this Privacy Policy are defined in the CheckNCall Terms of Service

By accepting the CheckNCall Privacy Policy and/or using the Services You consent to the collection, use, sharing and processing of personal information as described herein. If You provide us with personal information about someone else, You confirm that they are aware that You have provided their information and that they consent to our use of their information according to our Privacy Policy. You may opt-out at any time to prevent further use of the information shared via the Services.

 

PERSONAL INFORMATION COLLECTED

1.1 USER PROFILE

When You create a user profile in the Services and confirm being the holder of a certain number, CheckNCall will collect the information provided by You. In order to create a user profile, You must register Your first name, last name and phone number. Additional information that may be provided at Your option include, but is not limited to, photo.

 

1.2 INSTALLATION AND USE

When You install and use the Services, CheckNCall will collect personal information from You and any devices You may use in Your interaction with our Services. This information may include e.g.: Your IP address; device ID or unique identifier; SIM card usage; operator; connection information; default communication applications; access to device address book; device log and event information; logs, keywords and meta data of incoming and outgoing calls and messages; version of the Services You use and other usage activity and data logged by CheckNCall’s servers from time to time. Some information, including, but not limited to, usage information and other information that may arise from Your interaction with the Services, cannot be used to identify You, whether in combination with other information or otherwise and will not constitute personal information for the purposes of this Policy.

 

1.3 CONTACT INFORMATION

Where the CheckNCall mobile applications (“CheckNCall Apps”) are obtained from other sources than Apple App Store or Google Play, You may share the names, numbers, Google ID’s and email addresses contained in Your address book (“Contact Information”) with CheckNCall by enabling the CheckNCall Enhanced Search Functionality. Where the CheckNCall Apps are obtained from Apple App Store or Google Play, we do not share any user Contact Information.

 

Please note that no other contact information other than the phone numbers and thereto attached names, will be collected and used from Your address book. Other numbers or information that may be contained in Your address book will be filtered away by our safety algorithms and will therefore not be collected by CheckNCall. Please also note that You can always choose not to share Contact Information with CheckNCall and if You have shared such information and changed Your mind, You can delist Your number or opt-out to render Your entire Contact Information unavailable for search in the CheckNCall database. For this, please send an email to info@checkncall.com

 

2. USE OF PERSONAL INFORMATION

2.1 PROVIDE, IMPROVE AND PERSONALIZE OUR SERVICES

CheckNCall may use the personal information collected to provide, maintain, improve, analyze and personalize the Services to its Users. More specifically, CheckNCall may use such information to:

 

  1. provide dialer and messaging functionality, display the name associated with a certain number for incoming or outgoing calls and messages or following a manual number search against the CheckNCall database;
  2. display information based on connections a User may have in common, directly or indirectly, with other Users via a “social graph” algorithm
  3. send in application push notifications and reminders and deliver messages via the Services, in which case Your messages will be kept for a limited period of time in order to deliver the messages but CheckNCall will not, unless specifically stated, monitor the content of Your messages;
  4. otherwise improve our Services, business and operations.

 

2.3 COMMUNICATIONS

 

We may contact You for verification purposes or with information pertaining to the Services or special offers, e.g. newsletter e-mails, SMS and similar notifications about CheckNCall’s products and services. We also use the collected information to respond to you when you contact us.

 

2.4 COMPLIANCE WITH LAWS AND PREVENTION OF FRAUDULENT OR ILLEGAL ACTIVITIES

We may use the collected information to comply with applicable laws and to enforce our agreements and protect and defend the rights or safety of CheckNCall, its Users or any other person and verify provided User profile information with third party providers and ensure technical service functionality and data accuracy, perform trouble-shooting and prevent or detect fraud, security breaches or illegal activities.

 

3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

In addition to the sharing and disclosure of personal information that is included as part of the functionality of the Services as described in section 2 above, CheckNCall may disclose personal information if we believe such action is necessary to:

  1. comply with the law, or legal process served on us;
  2. protect and defend our rights and the enforcement of our agreements; or
  3. protect the security and safety of Users or members of the public or other aspects of public importance, provided, of course, that such disclosure is lawful.

 

4. INFORMATION SECURITY AND HOSTING OF PERSONAL INFORMATION IN OTHER COUNTRIES

In order to provide the Services, CheckNCall may transfer, process and store personal information in a number of countries, including but not limited to India, and may also use cloud based services for this purpose. CheckNCall may also subcontract storage or processing of Your information to third parties located in countries other than Your home country. Information collected within one country may, for example, be transferred to and processed in another country, which may not provide the same level of protection for personal data as the country in which it was collected. You acknowledge and agree that CheckNCall may transfer Your personal information as described above for purposes consistent with this Privacy Policy. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. CheckNCall has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

 

5. ACCESSING AND UPDATING PERSONAL INFORMATION

CheckNCall may on its own initiative, or at Your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal information retained by CheckNCall in connection with the operation of the Services. When required by applicable law, You have the right to know what personal information is stored about You and to have any such information corrected or deleted on Your request. See contact details below.

 

6. MINORS

Services are not intended for or designed to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. CheckNCall does not intentionally or knowingly collect personal information through the Services from anyone under that age. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent.

 

7. CHANGES TO THIS PRIVACY POLICY

CheckNCall may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, CheckNCall will notify the Users by push notice or via notice in the Services. Your continued use of the Services after a notice of changes has been communicated to You or published on our Services shall constitute consent to the changed policy.

 

8. CONTACT

If You have any additional questions about CheckNCall’s Privacy Policy or want to make a request regarding certain personal information, You are encouraged to contact CheckNCall.

 

Please send Your enquiries (including in relation to any grievances to our Grievances Officer) via email to info@checkncall.com. We will be glad to assist you in every way possible. Thanks for supporting us!